Helplines Australia actively supports and promotes professional standards for telephone and online counselling, information and referral services, whilst recognising the autonomy of each service. We are a voluntary, non-profit membership association. We represent all types of helplines including small volunteer-based local helplines and publicly funded national helplines.
Membership is open to any individual or agency that offers telephone or internet support services to the public or to special population groups.
Helplines Australia membership rates are:
- National Service $200 Annual Fee
- Agencies with more than 3 full time $140 Annual Fee
- Agencies with or less than 3 full time staff $100 Annual Fee
- Individuals (newsletters only) $50 Annual Fee
- *Staff = Full time equivalent, paid staff
Benefits of Helplines Australia Membership:
- Access to a network of over 500 telephone and internet based services across Australia.
- Annual subscription to Tri-yearly newsletters.
- CURRENT version of the Guide to Best Practice
- Free advertising in our newsletters.
- Discount on training seminars conducted by Helplines Australia or affiliated agency.
- Voting rights for Helplines Australia committee representation.
- Helplines Australia website priority referral to your helpline.
How to Join:
Complete the online membership application form below: