Helplines Australia is recognised as the main source of specialist information relating to the setting up and running of helplines in Australia. We hold information on over 500 services across the nation.

Our members include most of the national helpline services such as Kids Helpline, Lifeline and Quitline as well as many local and regional services. Between our members we estimate handling over 4 million calls per year.

Latest Information

		New Mental Health Line (NSW) - Launched. The Mental Health Line is a 24 hour telephone service operating 7 days per week across NSW. Anyone with a mental health issue can use the Mental Health Line to be directed to the right care for them. Carers, mental health professionals and emergency workers can also access the line. 1800 011 511 (NSW Health initiative)

Telstra will stop billing mobile phone calls to Helplines Telstra has drafted a new system covering calls to 1800 numbers, which means calls to helpline services which are national, open 24 hours a day and run a not for profit, can apply to have fees for users waved. Kids Helpline is one service that fall under this system.

		New 24 Hour Defence Helpline for Defence Families The new service provides defence families with access to advice, support and a crucial connection to their local communities. "Having a loved one deployed on operation can be a difficult time for families" Minister Warren Snowdon. The helpline number is 1800 624 608.
		GPs Key to E-health Success Health Minister Tanya Plibersek wants GPs to take the lead in reforming healthcare through the adoption of e-health systems. The government will start to roll out personally controlled e-health systems from July 2012. Over time the systems will include GP's, Pharmacists, Specialists, Allied Health Professionals, Hospitals and Patients.
		Position Vacant - Admin Assistant (one day per week) Helplines Australia is seeking an Administrative Assistant to work from home, one day per week for 6 months. Duties include attending to phone calls, emails, editing newsletters, up dating database and website. View Role Description.Closing date 20 April 2012. For queries and applications please email info@helplines.org.au