Helplines Australia is recognised as the main source of specialist information relating to the setting up and running of helplines in Australia. We hold information on over 500 services across the nation.

Our members include most of the national helpline services such as Kids Helpline, Lifeline and Quitline as well as many local and regional services. Between our members we estimate handling over 4 million calls per year.

Latest Information

Survey - Helplines Australia Members Dear members. Could you please take a few minutes to provide feedback to Helplines Australia as this will provide valuable information into shaping our association in the future. Click Here for Survey.

Guide to Best Practice - 3rd edition Helplines Australia has been able to update this very important document, Guide to Best Practice now in its third edition. Additional copies can be purchased for $30 (inc P+H). for further information info@helplines.org.au