Helplines Australia is recognised as the main source of specialist information relating to the setting up and running of helplines in Australia. We hold information on over 500 services across the nation.
Our members include most of the national helpline services such as Kids Helpline, Lifeline and Quitline as well as many local and regional services. Between our members we estimate handling over 4 million calls per year.
Latest Information
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Managing Challeging Callers - Wednesday 5th Aug Victoria
Helplines Australia wil be presenting a second seminar on Managing Challenging Callers. presented by Bill Campos. For full details see Flier or enquiries should be directed to Griefline Victoria on 03 9595 3303 or email administrator@griefline.org.au |
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Guide to Best Practice - 3rd edition
Helplines Australia has been able to update this very important document, Guide to Best Practice now in its third edition. CD copies of this document will posted to all members in the month of June. Additional copies can be purchased for $30 (inc P+H). for further information info@helplines.org.au |
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HealthDirect Launched in NSWHealthDirect Australia is a free telephone service that anyone, anywhere in NSW can ring for Advice on health related matters 24 hrs/ day, 7 days a week. The healthdirect number is 1800 022 222, calls from landlines will be free, but mobile charges apply. |
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Helpline for Indian Community in MelbourneA Helpline to assist Indian students who are victims of crime will begin operating from Friday amid mounting alarm over violent racist attacks in Melbourne's western suburbs. The helpline (1800 342 800) will be staffed from 10am to 5pm, and 7pm to 11pm, Monday to Friday. |
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Domestic Violence Helpline Launched.THE federal Government will provide an additional $41.5 million to tackle domestic violence, Prime Minister Kevin Rudd announced. The government will immediately invest $12.5 million in a new 24 hour, seven day national telephone and online crisis service. The new service will be run by professional staff and make active referrals to follow-up services.
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National 24 Hr Breastfeeding Helpline Launched.
The Minister for Health and Ageing, Nicola Roxon, officially launched a national toll-free 24-hour helpline to provide support with breastfeeding information. For free, confidential breastfeeding advice and support, 24-hours a day, call 1800 MUM 2 MUM (1800 686 2 686, toll-free from landlines in Australia). Further breastfeeding information is available from the Australian Breastfeeding Association web site, www.breastfeeding.asn.au |